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1.11 It is obvious to me that you did not pay a future tax bill for my property or that your projections are too low, why did you reduce my payment?

We project your payments using the actual disbursements made on your account unless we are aware that the prior disbursement does not reflect a full assessment.   In some cases we are not aware the amount of the bill is not based on the fully assessed value.  If you are made aware the amount has changed please notify us in writing so we can adjust your account to capture the full amount.

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1.11 It is obvious to me that you did not pay a future tax bill for my property or that your projections are too low, why did you reduce my payment?