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We believe the California Department of Veterans Affairs (CalVet) website satisfies all Priority 1, 2, and 3 guidelines, for “AA” compliance of the World Wide Web Consortium (W3C), Web Content Accessibility Guidelines 1.0. In addition, this site satisfies Section 508, Subpart B, Subsection 1194.22, Guidelines A-P of the Rehabilitation Act of 1973 as revised in 1998. CalVet is strongly committed to improved accessibility for all Californians.

CalVet accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website. CalVet accepts no responsibility for compliance issues caused by or resulting from other proprietary software or third party plug-ins. CalVet makes every effort to remediate such instances when identified.

Website Accessibility Certification

State Agency: California Department of Veterans Affairs

Contact Name/Email: Application and Development Services,

The undersigned certifies that, as of July 1, 2019, the internet website of the California Department of Veterans Affairs ( is designed, developed and maintained to be in compliance with California Government Code Sections 7405 and 11135, and the Web Content Accessibility Guidelines 2.0, or a subsequent version, published by the Web Accessibility Initiative of the World Wide Web Consortium at a minimum Level AA success criteria.

/s/ Isaiah Mall
July 1, 2019

Isaiah Mall
Agency Chief Information Officer
California Department of Veterans Affairs

Difficulty Accessing Material

The California Department of Veterans Affairs maintains this website to enhance public access to all visitors of our site. This is a service that is continually under development and improved accessibility is an ongoing commitment. If you have difficulty accessing any material on this site, please contact our Web Accessibility Coordinator and we will work with you to make the information available.

Web Accessibility Coordinator

Web Accessibility Features


  • Provide text alternatives for non-text content (like images and photos).
  • Provide captions and other alternatives for multimedia (like audio and video recordings).
  • Create content that can be presented in different ways, including by assistive technologies, without losing meaning.
  • Make it easier for users to see and hear content.


  • Make all functionality available from a keyboard.
  • Give users enough time to read and use content.
  • Do not use content that causes seizures.
  • Help users navigate and find content.


  • Make text readable and understandable.
  • Make content appear and operate predictably.
  • Help users avoid and correct mistakes.


  • Maximize compatibility with current and future user tools.

Keyboard Commands

Most functionality on the website is available using a keyboard. Common keyboard shortcuts vary depending on the browser you use:

Americans with Disabilities Act (ADA)

It is the goal of the CalVet to ensure that its programs, services, buildings, employment opportunities, communications, and work environments are accessible to all individuals, and to comply with the requirements of Title II of the Americans with Disabilities Act.

ADA Coordinators have been appointed at each agency facility to ensure compliance and respond to ADA-related complaints/inquiries pertaining to those facilities. ADA complaints/inquiries regarding a specific CalVet facility should be directed to the ADA Coordinator for that facility.

ADA Compliance Procedures and Complaint Form, and ADA Compliance Notice are available for your convenience. If you have additional questions, please contact the ADA Coordinator for your respective facility or the ADA Coordinator at Sacramento Headquarters.

Please note- CalVet ADA Coordinators have no authority to respond to inquiries/complaints outside of the Department of Veterans Affairs. CalVet ADA Coordinators have responsibility only for responding to inquiries involving the programs, services, structures, communications, and employment opportunities within the CalVet; and ensuring that the forgoing are accessible to all individuals in accordance with Title II of the ADA.

If you have a complaint/inquiry regarding a public facility, program or service that is not part of the CalVet, you may contact the ADA Coordinator within that city/county, the California Department of Fair Employment and Housing ( or the Federal Equal Employment Opportunity Commission (

Related Resources

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