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​California Wildfire Information for Veterans

Due to a high number of wildfires this season, CalVet has gathered the following resources to help veterans and their families stay informed and get back on their feet following a natural disaster.

We encourage all veterans to visit their local County Veterans Service Offices (CVSOs) for assistance with filing claims, replacing service-related and benefits documents, and receiving job placement assistance. Find more information about U.S. Department of Veterans Affairs operations and assistance, as well as the status of CVSO offices in areas impacted by wildfires below. A complete list of CVSOs with contact information is available here.

For those affected by the Camp Fire in Butte County, click here to view the latest information regarding evacuation orders, shelters, donations, volunteering, animal shelters or locating loved ones.

Acting California Governor Gavin Newsom has declared a state of emergency in Los Angeles, Ventura and Butte counties. The Governor's Office of Emergency Services has also activated the State Operations Center in Mather, California to its highest level and is coordinating with other local, state and federal emergency response officials to address emergency management needs. 

Local Assistance Centers

On Friday in Butte County, FEMA opened a Disaster Recovery Center (DRC) for survivors of the Camp Fire to help residents connect with the resources they need to recover and rebuild. The DRC will be open everyday of the week (Monday-Sunday) in the former Sears store in the Chico Mall at 1982 East 20th Street Chico, CA 95928. The DAC will host local, state and federal agencies, along with community organizations to provide comprehensive recovery services. The DAC will be open from 9 a.m. to 7 p.m. daily, but will be closed on Thanksgiving day, November 22. 

If you were impacted by the wildfires, you can register for FEMA assistance by visiting http://disasterassistance.gov or calling 1-800-621-3362. Please have the following information available when you register: Social Security number, address of damaged home or apartment, description of the damage, information about insurance coverage, telephone number, mailing address, bank account and routing numbers for direct deposit of funds. 

Ventura County also opened a recovery center this week as a Local Assistance Center (LAC) was established at the Grant Brimhall Library at 1401 E. Janss Road in Thousand Oaks, CA 91362. The LAC will feature local, state and federal agencies, including CalOES, the Contractors State License Board, the Department of Motor Vehicles, the Department of Public Health, among others.  The LAC will be open from 9 a.m. to 7 p.m. on weekdays and from 9-5 p.m. on weekends until November 20. 

CalVet Home Loans Support

If you have a CalVet Home Loan with CalVet fire and hazard insurance and were evacuated or experienced property damage due to fire and/or smoke, please contact York Field Services 24-hour hotline at (800) 626-1613 to begin the claim process. For additional information, call 1-866-421-6978, or click here.

For assistance with billing, please call our customer/account services team at 1-866-653-2504.

According to Cal Fire, 95 percent of wildfires are caused by human activity. But there are ways you can help reduce those occurrences. Visit http://www.readyforwildfire.org/ for more information and get prepared now.

U.S. Department of Veterans Affairs

The Veterans Benefits Administration (VBA) may be able to assist eligible veterans with accelerated claims processing, temporary housing and suspended debt payments. Veterans who are experiencing chronic homelessness or homelessness due to the fire can find information about housing assistance for veterans.

If you have a VA Home Loan, contact the VA Loan Servicing division at 877-827-3702.

For more information about federal assistance for veterans, refer to:

  • VBA Benefits Call Center: 1-800-827-1000

  • Veterans Crisis Line: 1-800-273-8255

Click here to view a press release regarding resources and other information for veterans impacted by the Camp Fire in Butte County.  

Red Cross Services

MISSING PERSONS

The free Red Cross Safe and Well website (www.safeandwell.org) allows people to register and post messages to indicate that they are safe, or to search for loved ones. This website is open to the public and available in Spanish. Registrations and searches can be completed on the website or by texting SAFE to 78876.

The Butte County Sheriff's Office has established a Missing Persons Call Center to provide and receive information about persons that are currently missing as a result of the Camp Fire. The call center will be staffed from 8:00 am to 8:00 pm. You are urged to call even if you have already reported a friend or family member missing so that detectives can advise you on the status of the case. If you have located a missing person that you previously reported, please call to report that as well.
 • 530.538.6570
 • 530.538.7544
 • 530.538.7671 

 

SHELTERS

The following shelters are currently open. Please note some locations are full or may become full, so please make sure you're looking at several options. For the most current list of shelters, visit www.redcross.org/shelters.
 • Bidwell Jr High School, 2376 North Ave, Chico
 • Butte Co Fairgrounds, 199 E. Hazel St, Gridley

Anyone is welcome at all Red Cross shelters, including those with service animals. Shelter guests can expect a place to sleep, meals, drinks, snacks, comfort and the opportunity to reconnect with loved ones and get information. Red Cross staff is on hand providing health services such as replacing lost medications and eyeglasses, and emotional support. The Red Cross delivers help to anyone regardless of race, religion, sexual orientation or citizenship status. You do not need to spend the night to access Red Cross services.

 

UPDATES

For current information on Red Cross services available in response
to the Camp Fire, please call at 1-855-558-1116

County Veteran Services Office


Butte
 County Veterans Service Office

Location: Chico
Hours: Appointments only M-F 8:30am to 11:30am M and W 12:30pm to 3:30pm Walk-Ins T and Th 12:30pm to 3:30pm
Main: (530) 891-2759
Fax: (530) 895-6508
 

Ventura County Veterans Service Office

Location: Ventura
Hours: M-F 8am - 5pm
Main: (805) 477-5155
Fax: (805) 477-5418
 

Los Angeles County Veterans Service Office

Location: Antelope Valley Senior Center
Hours: T 8am - 4pm
Office: (661) 726-4410
 
Location: College of the Canyons-Veterans Resource Center
Hours: 2nd TH of each month 9am - 5pm
Office: (661) 362-3469
 
Location: Department of Public Social Services - Veterans Service Office Lancaster
Hours: M-F 8am-4pm
Main: (661) 974-8842
Fax: (661) 723-5247
 
Location: Department of Public Social Services
Hours: M and W 8am - 4pm
Office: (626) 854-4906
 
Location: East Los Angeles College (Veterans Resource Center
Hours: 1st W of the month 8am - 4pm
Office: (323) 780-6769
 
Location: East Los Angeles VA Clinic
Hours: M 8am-4:30pm
Office: (323) 725-7372
 
Location: East San Gabriel Valley
Hours: T 9am - 4pm
Office: (909) 394-2264
 
Location: Gardena Veterans Center
Hours: Fri 8am-4pm
Main: (310) 767-1221
Fax: (310) 767-1403
 
Location: Headquarters - Bob Hope Patriotic Hall
Hours: M-F 8am-4pm
Office: (213) 765-9681
Fax: (213) 744-4444
 
Location: LA Superior Courthouse
Hours: M-F 8am - 4pm
Office: (626) 813-3402
Fax: (626) 338-4481
 
Location: Liberty Community Plaza - Veterans Service Office
Hours: Fri 8am-4pm
Office: (562) 273-0786
 
Location: Long Beach VA Medical Center
Hours: M-Th 8am-4pm
Main: (562) 826-8000 Ext. 4657
Fax: (562) 826-5284
 
Location: San Pedro Service Center
Hours: T and W 9am - 530pm
Office: (310) 519-6091
 
Location: Sepulveda VA Ambulatory Care
Hours: M-F 8am - 4pm
Main: (818) 891-7711 Ext. 36183
Fax: (818) 895-9493
 
Location: Sheriff's Department-Men's Central Jail
Hours: T 8am - 4pm
Fax: (213) 765-9681
 
Location: VA Los Angeles Ambulatory Care Center
Hours: T,W,TH 8am - 4 pm
Main: (213) 253-2677 Ext. 4605
Fax: (213) 253-5123
 
Location: VA Vet Center
Office: (310) 641-0326
Fax: (310) 641-9517
 
Location: West Los Angeles VA Medical Center 1
Hours: M and T 9am-4:30pm
Main: (310) 478-3711 Ext. 48659
 
Location: West Los Angeles VA Medical Center 2
Hours: W, TH, F 9:00am - 4:30pm
Office: (310) 478-3711 Ext. 4297

 

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​California Wildfire Information for Veterans