VA has authority to provide eligible beneficiaries reimbursement for mileage, special mode of transportation (when medically justified by a VA health care provider), and in certain circumstances, taxi or hired car.
Special mode of transportation includes ambulance, air ambulance, wheelchair van, and other modes which are specially designed to transport certain disabled individuals. Special mode DOES NOT include public transportation such as taxi, bus, subway, train, airplane, or privately owned conveyance with special adaptive equipment and/or capable of transporting disabled persons.
In order to be eligible for special mode of transportation, two criteria must be met. The veteran first has to be administratively eligible for transport at VA expense. This includes meeting the basic criteria, as well as being unable to defray the expenses of travel. Unless these criteria are met the veteran is not eligible for special mode of transportation.
In order to be eligible for travel benefits when transporting to VA care or treatment, a veteran must actually be incurring an expense. Should one or more veterans travel together in a private vehicle, only the owner of the vehicle is actually incurring expenses and therefore is the only person entitled to travel reimbursement. However, should multiple veterans share a vehicle where passengers must pay for their transport such as a taxi or where one veteran pays another veteran for transport, then all are entitled to travel reimbursement either at the mileage reimbursement rate or actual expense, whichever is less. Such persons must provide a receipt to indicate an incurred expense and to receive reimbursement. Veterans who take non-pay transportation such as DAV transportation, VA Network transportation systems or other no-cost city, state, or area systems are not incurring cost and therefore are not entitled to Beneficiary Travel reimbursement.
Transportation can be arranged through a volunteer network to VA facilities.
(925) 477-2560 Ext. 36169
(213) 253-2677 Ext. 4604
(650) 493-5000 Ext. 63645
(415) 221-4810 Ext. 5612
(310) 478-3711 Ext. 49062
For additional information on VA healthcare, go to www.va.gov/health or contact your local County Veterans Service Office for additional coverage or assistance. For locations, please visit your local County Veteran Service Office or call 1-877-747-8532
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